Bus fare refund begins - By Clement Tay

Saturday is the first day commuters can start getting their refunds if they had been overcharged due to distance errors between bus stops.As at 3pm, a total of S$3,000 was refunded to some 9,600 cards.

Commuters were overcharged some S$300,000 since distance-based fares were introduced in July.Commuters can get their refunds at any TransitLink Add Value Machine, by placing their CEPAS card on the card reader and selecting the "Bus Stop Distance Refund" icon on the screen.

Commuters can also approach the TransitLink Ticket Officer to check and credit the total eligible refund amount into their CEPAS cards. Commuters can check for refund eligibility via telephone hotlines (1800 2255 663 and 1800 2255 582) or the public transport website. Refunds are available till 17 June 2011.

As a commuter i would like to express my delight at getting my refund however i would like to comment why would  the bus services change the old system ? Through feedback from my friends , none have benfitted from this pay - by - distance system  . So if i were in control , i would introduce a system that have no giltches and will benefit commuters .